Claims

Farmers Insurance claims service has been rated #1, and we have been included on Tom Martino's list of reputable insurance companies to do business with! We currently carry an A rating for financial stability.

We know that a fire, burglary, accident, or other crisis can turn your world upside down, but you have someone you can turn to. Our specially trained Helpoint Representatives will guide you through the initial shock and immediately help "Get you back where you belong." We'll Help you deal with the most important things first, like securing a rental car, a place to stay, or a place to continue to do business. Then we'll help you through the process of restoring your world to order.

Farmers Claims Helpoint 24 hour, toll-free number is 1-800-435-7764
En Espanol 1-877-732-5266
For the hearing impaired 1-888-891-1660

You can also find an approved auto repair shop or other claims-related vendor online and view information about an existing claim.

Customer assistance

Even though you never plan on having a loss, there are a few steps you can take in advance that will assist in the settlement of the claim.

• Keep records on major household items, electronics, vehicles and any unusual items.
• Establish an inventory of your possessions and update the inventory annually.
• If possible, videotape possessions or take photos with written documentation and keep in a secure place.
• Be prepared to provide copies of all documents for claims representative.

What information to record in the event of a loss:

• The names of all persons involved, including witnesses, as well as their phone numbers, addresses and starements.
• Circumstances of the claim.
• The name of the insurance company, agent and /or policy number for anyone involved in the claim.

You have the right to choose any vendor repair or service provider you choose, but Barnwell Insurance Agency may be able to provide you with a list of pre-approved repair facilities. Contact us today for more information or assistance with your claim.